Check-in time starts at 4:00 PM. Check-out time is at 11:00 AM.

Paradise Point is a non-smoking San Diego Mission Bay resort, with all non-smoking rooms. However, smoking is allowed on property in designated areas and not within 20 feet from any doorway, per California state law.

Wi-Fi is available throughout the hotel.

Yes, the Resort Amenities Fee ($46 per room, per night) is included in the guestroom rate and includes:

• High-speed wireless internet
• Local and domestic phone calls
• Two reusable bottles of water in guestroom
• Unlimited use of 5 heated pools (including one adults-only retreat) and the fitness center
• Island Recreation: two pickleball courts, an 18-hole miniature golf course, two tennis courts, a basketball court, football, and lawn games like Spikeball, cornhole, lawn checkers, and ping pong
• Resort Activities: Daily activities may include Mission Bay bike tours, seashell and rock painting, friendship bracelet making, duck feeding, treasure hunts, a self-guided botanical tour, themed arts and crafts, and curated holiday programming throughout the year
• Wellness Classes: island yoga, guided meditation, and sound bath meditation

• A. The fitness center is located at the Main Pool and is open daily 6AM – 10PM (showers are available)
• B. Cardio: SportsArt treadmills, ellipticals, stationary bikes & lateral cross trainer equipped with individual tablet display
• C. Strength Training: Circuit machines & free weights
• D. Stretching, Core & Stability Training: mats & medicine balls

Yes, Food2You is available daily starting at 6:30AM for breakfast. All day dining is available 12:00PM – 9:00PM

Yes, as long the package is marked ATTN: Name of Guest. There is a $5 charge per envelope and a $10 charge per package handling fee. This charge will be added to your guest bill.

No

Yes. We have five heated swimming pools open from 6AM-10PM, including one adult’s only pool, ages 18 and up.

The Spa is open daily starting at 9:00AM. and offers a tranquil escape with thoughtfully designed spaces to relax, restore, and recharge. Guests can enjoy serene relaxation areas, eight treatment rooms, herbal-infused steam rooms, dry saunas, and a coed outdoor whirlpool. Spa access also includes gender-specific locker rooms, the resort’s fitness center and Main Pool, and a peaceful lounge with complimentary fruit and tea

We are not currently offering babysitting services. The Front Desk

Please see our Directions & Transportation page

Please see our Directions & Transportation page

Parking is $49 ($59 for oversized vehicles such as boats and trailers) per night for doorstep parking, parking pass will be provided at check-in. We provide a self-park lot for day-use guests. For boat and trailer parking, please notify the front desk upon arrival to receive a pass to place on you boat/jet ski trailer. We do not allow RV parking or outside golf carts on property.

We are located on Vacation Road off of Ingraham Street.

Air mattresses and pack and plays are provided by the hotel, upon availability. The fee for an air mattress is $20 (not available in a double queen room due to fire code), pack and plays are offered complimentary. Please note, these are based upon availability and cannot be reserved ahead of time.

Reservations made through third-party websites (such as online travel agencies) must be modified or canceled directly through the original booking source. Please contact the website or booking agent you used, as they manage the reservation details and any changes.

Guests must be at least 21 years of age to check in and present a valid government-issued photo ID and matching credit card upon arrival.

We require presentation of a valid government-issued identification at the time of check-in.

Yes, we have some connecting rooms at the hotel. You may make a request for connecting rooms when you reserve your rooms. However, they are subject to availability and not guaranteed.

Yes, we have accessible rooms designed for comfort and ease of movement, with mobility-friendly layouts and accessible bathrooms featuring either roll-in showers or shower/tub combinations with support features.

Open daily for all-day dining from 7AM – 10PM

Open for dinner Wednesday – Sunday 5-9PM

Open from 11:30AM–4:30PM on select days. Hours and availability are subject to change without notice.

hours of operation for The Spa at Paradise Point

Open daily at 9AM

The Spa is located between the Island Market and Island Adventure Hut (bike rentals).

No. Appointments and walk-ins are available to both resort guests and non-guests.

Spa appointments may be booked by contacting The Spa directly or through the resort’s website. We recommend booking in advance, especially for weekends, holidays, and seasonal specials.

Spa guests may enjoy access to the spa relaxation lounge with complimentary tea and fruit, a coed outdoor whirlpool, gender-specific locker rooms, dry sauna, eucalyptus steam room, fitness center, and the resort’s five swimming pools after their treatment.

Yes. The Spa at Paradise Point offers seasonal specials throughout the year, including limited-time treatments and featured services. Availability and pricing may vary by season.

Yes. Spa gift cards are available.

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Most questions and issues can be resolved with the help of out front desk team. If the issue cannot be resolved right then and there, our front desk team will assist with getting the appropriate departments and getting the issues resolved.

Paradise Point accepts all major credit cards. (Both debit and credit). Credit card and room charges only. Checks are not acceptable as a form of payment.

Yes. Our San Diego hotel is pet friendly. There is no restriction to weight, height or types.

Yes. There is a $150 (+tax) non-refundable cleaning fee per stay.

No pet free rooms. Upon checkout, every room is fully inspected and thoroughly deep cleaned.

Grass areas are designated throughout the resort. Please remember to pick up after your pet.

Yes. Review the pet policy here.

Your first point of reference should be the conference organizer (vs. the hotel). Please reach out to this contact person, or check the conference website for exhibitor information.

The conference website or conference organizer will have this information for you. In most cases, you should be shipping your packages for the event to the show contractor, hired by the host organization.

The hotel has limited package storage, and therefore will only accept packages within 3 days of the event start date. Note: We do not operate a “traditional” loading dock but can assist with limited freight arrivals.

There are shipping, handling and drayage/storage fees for ALL packages shipped to the hotel. (You will not avoid charges by labeling your package as “Guest”). Packages are not handled by the front office, but rather our shipping office. Fees are listed on the exhibitor form mentioned below.

A completed Exhibitor Shipping Form is required before your packages can be released to you onsite. See your conference organizer for more information. Packages are delivered directly to the expo area on the designated day/time per event schedule. Note: Guests are not permitted in the shipping/receiving area to request packages.

Exhibitor Shipping Form

Please have tracking numbers handy for any materials that you have shipped in the event that not all of your packages have arrived. See your show organizer for assistance with locating the missing packages.

Exhibitor packages exceeding 5 lbs. may not be delivered to guestrooms.

Please pack up and label your boxes following the end of the show. Let your show organizer know when your shipment is ready, and the hotel will ensure it is brought to the loading dock area for pick up. Note: You will need to call and schedule FedEx ground pick up. There is a $12 fee for outgoing package handling by the hotel.

Yes, the hotel can assist with your outgoing shipment. A Shipping Requisition Form must be completed for this fee-based service. Please see your show organizer for more information.

Shipping Requisition Form

Special service requests (internet, audio visual, etc.) must first be discussed with your show organizer who can provide instruction.

1. Parties or events that affect the quiet enjoyment of neighboring guestrooms will be shut down immediately and non-guests will be asked to leave.
2. Outside Catered Food and Beverage and personal grills are prohibited in and around all guestrooms.
3. Quiet Time is strictly observed after 10:00PM at the resort. Your understanding and consideration of others is appreciated. Any noise complaints will result in the eviction of all non-registered guests.
4. Maximum guestroom Occupancy is 4 Adults per standard guestroom.
5. All resort guestrooms and buildings are designated Non-Smoking. We have specific areas designated outside for smoking. A $250 per day cleaning fee will be added to your bill for smoking in your room.
6. Housekeeping services are available upon request. For your privacy, our staff will not automatically enter your guestroom unless requested 24hrs in advance.
7. Complimentary in-room safe is provided. Please ensure all guestroom doors are secured before exiting.
8. Liability; Beach access is open to the public. The resort is not responsible for any items left unattended outside the guestroom or around the property.
9. Guests must be at least 21 years of age to check in and present a valid government-issued photo ID and matching credit card upon arrival.