Southern California Spa Vacations Done Right
To ensure your desired time, make your reservation early. If you would like to request a particular therapist, please let us know when you book your appointment.
We require a four hour notice to cancel without charge. You will be charged the full amount of your service if you cancel within four hours of your scheduled time or fail to arrive.
Please arrive 15 minutes prior to your appointment time. Your treatment will start promptly at its designated time. If you arrive late for your service, your treatment time will be modified accordingly and will end on time so the next guest will not be inconvenienced.
Feel free to arrive in whatever attire is comfortable. We will provide you with a robe and sandals for your treatments. All dressing and undressing will occur in the privacy of your treatment room. Men having facials should shave no less than two hours prior to their service. For your safety and comfort, we suggest you leave your jewelry and valuables in your room or at home.
During Your Visit
To get the most out of your treatment, communicate with your therapist. Your comfort and enjoyment are most important to us, so let us know if you have concerns about depth of pressure during your massage, the temperature of your spa room, music volume or other issues.
To maintain a peaceful atmosphere, we ask that you turn off your cell phone and keep conversations to a whisper.
For your convenience, a 20% gratuity will be added to all services. Ask our spa concierge if you have any questions.